Thank you for shopping with us at Salozen.com! We take great care in preparing and shipping your fine art photography prints. Below are the details about our shipping process:

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Order Processing Time

All orders are processed and packaged in Sicily, Italy. Please allow 3-5 business days for order processing and packaging. We aim to ship all orders as quickly as possible, but processing times may vary depending on order volume and other factors.

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Shipping Method

We ship all orders using Poste Italiane, Italy's national postal service. Poste Italiane offers reliable shipping options both domestically and internationally.

 

Shipping Rates

Shipping costs will be calculated at checkout based on your location and the size of your order. International shipping rates may vary depending on your destination.

 

Domestic Shipping (Italy)

Orders shipped within Italy typically take 3-7 business days for delivery, depending on your location.

 

International Shipping

Shipping times for international orders vary depending on the destination country. Generally, international shipments take between 7-21 business days. Please note that customs processing times may affect delivery times.

 

Customs and Import Duties

For international orders, please be aware that customs duties, taxes, or additional fees may apply based on the destination country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.

 

Packaging

We take great care in packaging your prints to ensure they arrive safely. Your artwork will be carefully wrapped and protected with high-quality materials to prevent damage during transit.

 

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment on the Poste Italiane website or through your local postal service.

 

Lost or Damaged Shipments

While we make every effort to ensure your order arrives safely, occasionally issues may occur during transit. If your order is lost or damaged during shipping, please contact us immediately at orders.salozen@gmail.com. We will work with you to resolve the issue as quickly as possible.

 

Address Accuracy

Please ensure that your shipping address is correct before completing your order. We are not responsible for items sent to an incorrect or incomplete address provided by the customer. If you need to update your shipping address, please contact us as soon as possible before your order is shipped.

 

Contact Us

If you have any questions about shipping or need assistance with your order, please don't hesitate to reach out to us at:

orders.salozen@gmail.com
Salozen.com

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Thank you for choosing Salozen.com! We appreciate your support and hope you enjoy your artwork.